If implemented in an equitable, sustainable and inclusive manner,
digital health has the potential to:
Close equity gaps by extending the reach and coverage of health services to underserved and marginalised populations, including reducing direct and indirect costs associated with accessing services.
Strengthen primary health care by improving the delivery, quality and efficiency of care and enabling more effective system integration, including continuity of care between service levels.
Improve efficiency and cost-effectiveness by streamlining health systems, reducing redundancies, facilitating better care coordination, and improving budget management, which can reduce healthcare costs and improve patient outcomes.
Foster more inclusive health governance by increasing opportunities for civil society and communities to participate in policy making, facility-level processes and governance. It can also increase the availability and transparency of data and decision making, enabling improved monitoring and accountability across the health system and delivery.
Maximise health outcomes and public benefits of health data by enabling better health surveillance, data collection, and analysis.
Improve investment, ensuring it is coordinated, aligned with national priorities, and designed for equity and sustainability.
Strengthen foundational areas for the digital health transformation, including digital public infrastructure, connectivity, literacy and the enabling environment.
Establish the foundations and guardrails for a gender transformative digital health ecosystem.
Equip a digitally-enabled health workforce, particularly at primary and community levels.
Ensure meaningful engagement of civil society and communities – particularly youth, women and marginalised communities – in the digital transformation.
Strengthen national legislation and regulation governing the collection and use of health data.
Working with priority governments to: